Methodology

Evidence levels

Hotel verified means the policy was obtained directly from the individual property. Guest reported means someone reported what she encountered during an actual stay. Published source means a hotel, brand, or booking service displayed the policy. Conflicting means recent sources materially disagree.

Booking sites as seed sources

Property descriptions and policy sections on Super.com and other booking services are useful discovery sources. We record the source URL, capture date, relevant policy claim, and the property identity. We paraphrase the claim rather than copying promotional text.

Scraped seed records are explicitly unverified. They may be stale, incomplete, attached to the wrong property or booking channel, or horribly wrong. They are published as research leads—not facts—and should never be relied on without calling the hotel.

A booking-site statement is a lead, not final verification. Supplier content can be stale, inherited from another distributor, incomplete, or applicable only to a particular rate. It should trigger direct hotel confirmation or corroborating guest reports.

Current answer

The displayed answer should favor recent direct verification, then consistent recent guest reports, while preserving older and contradictory evidence underneath. Know the Hold does not silently erase conflicts.

Rechecks

Stable directly verified policies are normally queued for rechecking every 90 days. New properties, stale information, failed calls, and contradictory reports are checked sooner. Every displayed status includes the date supporting it.